| Help! Hard-drive space doing the disappearing, reappearing act! |  | Dear CNET members,
Happy Friday folks! For those of you who were able to check out the new CNET My List feature, thank you! I hope you find it useful and continue to enjoy using it. For those of who have no idea what I'm talking about, check out last week's newsletter for all the details. Thanks to all who left feedback for us on CNET My List, if you've used it and have any feedback for us, please tell us all about in this discussion thread. Now let's touch upon Lorilou's hard drive issue where storage space is doing the disappearing and reappearing act. Well Lorilou, many of our members came through for you with suggestions and advice on what a possible cause of your hard-drive space disappearing and then reappearing. However, as know with these types of issues, there can be more than a handful of possible issues that may be culprit. Some members suggest it may be the Windows swap files expanding and contracting, some folks say that it could be certain security applications that backup files taking much of your space, it could be too many Windows System Restore points, or even malware on your system. Being that you still consider yourself a newbie, some of these solutions maybe easily performed yourself, but there are also ones that can be very foreign. So if you are not comfortable in performing such tasks, please get assistance from someone who is more technically advance to help you. With this specific type of problem, I would definitely take on the advice from a few of our member who suggest downloading a free utility that will figure where exactly your hard-drive space is going first before attempting other solutions. I have selected a few answers from our members in the Q&A section to get you started, but please do read through all of your fellow members advice because you never know if one particular advice from a member may just trigger a light bulb to go off in your head to say "I think that's the problem!" Good luck, and please post back to let us know what worked. Thank you all for taking time out to help Lorilou! Have a splendid weekend, folks!
Cheers!
- Lee
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Lee Koo
CNET Community manager |  | | Last week's question | | | Help! Hard-drive space doing the disappearing, reappearing act!
 I enjoy reading and learning from your column. I have learned a lot of helpful things from your members, but I am still definitely a newbie. My question is about my hard drive. I have a two-year-old Dell with Intel Core 2 Duo running Windows Vista, 32-bit. Hard drive C is 300GB. A few weeks ago it showed that I had 3.8GB left and the line was way in the red. I did all the usual things like disk clean up, defrag, clearing the cache, and I uninstalled a few things that I don't use. I managed to get it up to 34GB available. I should tell you that there is no way that I have that much stuff on my computer. Just to be sure I bought a 1TB external hard drive to transfer some of my pictures to. Before it arrived, one day I checked to see what was left on my C drive and wow it was back down where it should be at about 180 used. Today the same thing happened. I'm back at having only 7.7GB free. What the heck is going on? I have hardly added anything to the computer since the last incident. Everything that I download now goes directly to the external HDD. I have no idea how it fixed itself the first time or why it has happened again. I need helpppp!
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