Friday, August 6, 2010

Help me cure my jumping cursor while typing on my laptop!

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CNET Reviews
August 6, 2010
Help me cure my jumping cursor while typing on my laptop

Dear CNET members,

Happy Friday! This week's topic: the case of Mike's jumping cursor when he's typing on his laptop. I know there's nothing more frustrating than this happening; I experienced it when I started using my new laptop. However, my issue was easily solved, because it was my fault--when I unknowingly brushed one or two of my fingers over my supersensitive touch pad of my laptop while typing, causing it to randomly jump, skip, and hop to unwanted locations. This is a very common occurrence among laptop users with touch pads. A simple solution that many members suggested is to turn off the touch pad manually (if you have a physical switch) or going to Windows Control panel and disabling it in the Control Panel > Hardware > Mouse > Device Properties. And if you do use the touch pad, others have suggested to set the system to hide the cursor when you begin to type so this doesn't happen. That's what I did, and it worked beautifully.

While the problem and solutions pointed out above are the best-case scenario, there are other members who pointed out problems that maybe not so simple--like needing a firmware/driver update for your laptop or worst-case, a faulty touch pad, but let's hope for the best. There are many member solutions to go through; they cover a lot ground that may cure your misbehaving cursor. I have a few selected answers in the Q&A to give you a head start, but when you go through the discussion, start with the simplest of solutions and work your way up. If all else fails, Dell customer service may be your best bet. Good luck! If any of you have any additional suggestions beside the ones already mentioned in the discussion, please post them--we'd all like to hear them. Have a splendid weekend, folks, and thanks for contributing your time to helping others!

Cheers!
- Lee


Got suggestions? Send me an e-mail: messageboards@cnet.com

Lee Koo
Lee Koo
CNET Community manager
Last week's question
Help me cure my jumping cursor while typing on my laptop!
QuestionWe have a new 2010 Dell Studio XPS laptop with Windows 7 and are experiencing a cursor jump while typing. The cursor jumps to a point above where it was during the typing (frequently to the TO or CC line of an e-mail message). The jump is unpredictable in terms of timing and position to which it goes. When the jumps occur, we have not touched the touch pad. This jumping occurs both with and without an external mouse attached. Thank you all in advance for any advice you can offer.

-- Submitted by: Mike T.

AnswerFeatured member solutions
for last week's question:

 "Jumping cursor "
-- Submitted by: rldunc

 "JUMPING MOUSE POINTER"
-- Submitted by: GEO2003

 "Jumping Cursor while typing "
-- Submitted by: mgmorgan01

 "Jumping Cursor "
-- Submitted by: linda5674

 "Jumping cursor while typing "
-- Submitted by: mbrice

 "Check motherboard firmware version on Dell Support Website "
-- Submitted by: missophie212

 "The Cure For Jumping Cursors While Typing"
-- Submitted by: Mick.Jagger*

 Read all member contributions

 Thanks to all who contributed!

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