Friday, May 7, 2010

Digital photos stored on external drive have gray bars on them, help!

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CNET Reviews
May 7, 2010
Digital photos stored on external drive have gray bars on them, help!

Dear CNET members,

Happy Friday! The past couple weeks, I have presented back-to-back newsletter topics dealing with Windows 7. Now, it seems that everyone has a Windows 7 question. Each week I'm only able to present one Q&A, but we do, however, have the CNET Windows 7 forum, where you can post your questions and solicit advice and suggestions from your fellow community members. If you haven't done so already, please check it out.

Now let's see if we can help out Ted with his question regarding digital photo files on his external drive that are turning up with gray bars in them. Unfortunately, it seems that people need more information from you, including the format type of the files, and how you transferred your files and view them. Without some of that crucial info from you, members were only able to give you limited advice. Please join us in this week's discussion and reply to those asking for information.

Many members were still able to share some great advice to get you started, though. Some suggested that it could be the photo viewer you are using that's affecting the picture output, and others think the problem is a corrupt data file. The topic even sparked a bit of debates between members as to what the cause could be, so be sure to tune in to the conversation. Thanks everyone who has contributed to the discussion. And as a reminder: always back up your files so that situations like these are kept to a minimum. Have a great weekend folks!

Cheers!
- Lee


Got suggestions? Send me an e-mail: messageboards@cnet.com

Lee Koo
Lee Koo
CNET Community manager
Last week's question
Digital photos stored on external drive have gray bars on them, help!
QuestionSome of my digital pictures that have been stored on an external hard drive since 2002-2003 have gray bars on them. The gray bars differ in size, from 1/3 to 1/2 coverage of the picture, usually from bottom to top. There are also some digital pictures that have "split", whereas the top part of the picture is not in line with the bottom half. Again, these digital pictures have been stored on a external hard drive for 7-8 years. I first noticed this problem about two years ago. The current external drive is about one year old. All of the problem pictures were shot from a Minolta 4 megapixel digital camera purchased in May 2002. Sorry I do not know the model number. I thank CNET for considering my issue for feedback of possibly resolving the problem. Thank you.

-- Submitted by: Ted V.

AnswerFeatured member solutions
for last week's question:

 "Not enough information given... "
-- Submitted by: Watzman

 "More information would be helpful "
-- Submitted by: timhood

 "Incomplete photos "
-- Submitted by: GEO2003

 "Suggestions to check "
-- Submitted by: marketrue

 "Silent corruption? "
-- Submitted by: Flatworm

 "Gray bars and split"
-- Submitted by: HeadHancho

 Read all member contributions

 Thanks to all who contributed!

Previous questions and answers
1. Is the security software built into Windows 7 good enough or not?

2. Windows 7: All desktop shortcuts appear twice

3. Why won't my printers work with my new 64-bit Vista machine?

4. Is the Apple iPad or Netbook right for me?

5. Moving my files and contacts from XP to Windows 7

 All previous Community newsletters
Community buzz
1. Hijacked system?

2. Laptop running hot and shutting down randomly

3. Locating my IP address

4. Looking for advanced computer troubleshooting info to increase my skills

5. Do burned CDs and DVDs cause damage to players?

6. Is a firewall really necessary? What's your opinion?

7. New parent what's the learning curve for dSLR cameras

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Mac nugget
1. Cannot restart iMac

2. Making a bootable clone of an internal hard drive

3. Snow Leopard hanging--running VERY SLOW

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Security alerts and updates
1. News - May 7, 2010

2. Updates - May 7, 2010

3. Vulnerabilities and fixes - May 7, 2010

 More from the security forum
Check out next week's question:
Windows XP: Why is my CPU running at 100 percent, when only three windows are open?!
Next week's questionI run Windows XP (Home Edition)on my system and frequently find that the number of processes running can be as high as 63, with the CPU usage rising to 100 percent and a commit charge of 943M/2313M. I should add that this happens with only two or three windows open but minimized.

This completely takes over my PC and virtually brings it to a non-useful condition. Can anyone please tell me what can be done to help me safely bring the amount of processes down as I don't believe that all 63 are needed? Many thanks and kind regards.

-- Submitted by: Patrick N., London, United Kingdom

  Know the answer? Click here to submit it!

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Need help tech right away? Don't wait for us, post your questions in the CNET forums for all the tech help and how-tos.
Quick pollCommunity quick poll
Weigh in on this week poll topic!
How much hard-drive space do your digital photos take up?

(Please click on button to vote)

 Less than 1 gigabyte.
 2 to 5 gigabytes
 6 to 10 gigabytes
 11 to 20 gigabytes
 21 to 30 gigabytes
 31 to 40 gigabytes
 41 to 50 gigabytes
 51 or more gigabytes

Vote and discuss it here!
Simple question, simple answer
1. Can I upgrade Vista 32bit to Windows 7 64bit?

2. What should I update first in my PC to improve gaming????

3. Need help choosing a new Web browser for Windows 7 64bit

4. Standard AT&T iPhone, will it work in Spain and Germany?
Help your fellow members
1. Cursor jumping about when typing e-mails

2. iPad image sorting issue

3. Help with problem viewing flash/shockwave online magazines

More from the CNET forums
 Windows Vista  Windows XP  Digital cameras
 Desktops  Laptops  MP3 players
 Home audio & video  Spyware, viruses, & security  View all forums

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