Friday, January 8, 2010

Video card performance deteriorated in a short period of time, please help!

CNET TechSpecials partner newsletter
January 8, 2010
Video card performance deteriorated in a short period of time, please help!

Dear CNET members,

Happy Friday and happy 2010! It's great to virtually see you all again and I hope you and your family had a wonderful holiday. During my break, I had a lot of quality time with family and friends and even managed to take the kids up to the Sierras for some fun in the snow. And for those of you who e-mailed me with well wishes for my dad, I'd like to thank you all sincerely. He's doing very well and I'm sure your thoughts and prayers have drastically come into play with his recovery. Much appreciated, folks!

Before I get started on the topic of Robert's video card's deteriorating performance, if you haven't visited the CNET CES 2010 coverage, you definitely should check it out. CNET editors are busting their behinds to give you up-to-date coverage of the new and exciting electronic gadgets coming this year. Enjoy it, and try not to drool too much!

Now let's tackle Robert's issue with his video card performance, which has deteriorated in a short period of time. First off, Robert, since your question didn't have all the details, our members have poured in with great advice and suggestions to help you solve your video card's deteriorating performance. Some suggested hardware beginning to fail due to overheating; some say it could be a video driver issue being outdated or even being too new to work with your older card. Many members also suggested that the possible culprit may not have anything to do with your video card, but system resources being taken away by programs running in the background when you're gaming that is causing poor video performance. Nevertheless, the list goes on. All-in-all, a lot of well-thought-out solutions by our members that I think will help you narrow down your issue. I have selected a handful of suggestions in the Q&A section, but please read them all because many of our members have questions that may just trigger a thought to quickly narrow down your issue. Best of luck to you! Thanks to all who contributed. Have an awesome weekend!


Cheers!
- Lee


Got suggestions? Send me an e-mail: messageboards@cnet.com

Lee Koo
Lee Koo
CNET Community manager
Last week's question
Video card performance deteriorated in a short period of time, please help!

QuestionSeveral months ago I installed an ATI Radeon Sapphire HD3850 AGP graphics card in my aging Windows XP machine to give it more gaming oomph. The card features 512MB of DDR3. The performance improved immediately. I was able to play Bioshock and Call of Duty 4 at 1,440x900 pixel resolution without a hiccup. The graphics were smooth with no lag or jerkiness.

Suddenly, now the games don't run well at all. The motion is choppy and the response to mouse or keyboard commands lags.

I tried adjusting the game settings to lower resolution and shutting off some of the shadowing etc., but the problem persists. I am running an Intel P4 3.0 Ghz processor with 3 gigs of ram. The video driver is up to date. Any suggestions would be greatly appreciated. I'm tired of pulling out my hair on this. (I have very little left anyway :). Thank you in advance for your attention and consideration.

-- Submitted by: Robert F.

AnswerFeatured member solutions
for last week's question:

 "Roll back the driver "
-- Submitted by: gr8tdane_10

 "Video card performance deteriorated... "
-- Submitted by: Brechan

 "Likely software problem "
-- Submitted by: glen271

 "One word - Sapphire... "
-- Submitted by: darrenforster99

 "More info required "
-- Submitted by: Sound-byte

 "Stab in the dark "
-- Submitted by: Flatworm

 "A few suggestions "
-- Submitted by: warpete

 Read all member contributions

 Thanks to all who contributed!

Previous questions and answers
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2. The pop-up window that ruined my PC!

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 All previous Community newsletters
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Security alerts and updates
1. News - January 8, 2010

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 More from the security forum
Check out next week's question:
What is a simple way to convert old VHS tapes to DVDs?

Next week's questionThis question comes from three CNET members who coincidentally e-mailed me all within the same week, so let's find a solution for them. I'm sure many others who have a bunch of personal VHS tapes are also looking to move them to a digital format.

I need to know how to convert my VHS tapes and my VHS-C tapes to a DVD. I have quite a few tapes that I made of the CHRRs and others that I'm afraid will become unplayable. Can you help me? Thanks.

-- Submitted by: John S.

Is there a method to make DVDs out of my invaluable VCR tapes? Thanks so much.

-- Submitted by: Gloria E.

What is the best and least expensive way to convert my home video on VHS tapes to DVD without having to record to a digital camcorder first?

-- Submitted by: Alan A.

  Know the answer? Click here to submit it!

Have a tech-related question?
Click here to e-mail us on one of these topics:

· PC troubleshooting
· PC upgrading
· Digital music
· Consumer electronics
· Multimedia
· Internet security
· Digital cameras
· Home audio & video

Need help tech right away? Don't wait for us, post your questions in the CNET forums for all the tech help and how-tos.
Quick pollCommunity quick poll
Weigh in on this week poll topic!
How important is the performance of your computer's video card?

(Please click on button to vote)

 It's one of the most important hardware components of my system. (Why is that?)
 Very important. (Why is that?)
 Somewhat important. (Why is that?)
 Not important at all. (Why not?)
 I don't understand the importance of my computer's video card.

Vote and discuss it here!
Simple question, simple answer
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3. XP: How do I limit the number of start-up programs?

4. Sony BDP-S360 Blu-Ray. Can it download Netflix or not?
Help your fellow members
1. Reliable Laser jet printer with envelope feed

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Deals and bargains
1. Logitech Alto Express notebook stand - $4.99

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 Home audio & video  Spyware, viruses, & security  View all forums



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